‘I’m sorry, sir, but you’ll have to get in line for that too.

An award should go to the Virgin Airlines desk attendant in Sydney
some months ago for being smart and funny, while making her point,
when confronted with a passenger who probably deserved to fly as
cargo.

A crowded Virgin flight was cancelled after Virgin’s 767s had been
withdrawn from service.
A single attendant was rebooking a long line of inconvenienced travellers.
Suddenly an angry passenger pushed his way to the desk.He slapped his
ticket down on the counter and said,

‘I HAVE to be on this flight and it HAS to be FIRST CLASS’.

The attendant replied,

‘I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to
help these people first, and I’m sure we’ll be able to work something
out.’

The passenger was unimpressed. He asked loudly, so that the passengers
behind him could hear,

‘DO YOU HAVE ANY IDEA WHO I AM?’

Without hesitating, the attendant smiled and grabbed her public
address microphone:

‘May I have your attention please, may I have your attention please,’

she began – her voice heard clearly throughout the terminal.
‘We have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If
anyone can help him find his identity, please come to Desk 14.’

With the folks behind him in line laughing hysterically, the man
glared at the Virgin attendant, gritted his teeth and said,

‘F… You!’

Without flinching, she smiled and said, (I love this bit)

‘I’m sorry, sir, but you’ll have to get in line for that too.